CBHCM Crisis Intervention Strategies 3

Question 1

A case manager receives a call from a distressed client at 2 AM. Which crisis line resource is federally designated for mental health and suicide crises in the US?

Accepted Answer

988 Suicide and Crisis Lifeline

Answer

The 988 Suicide and Crisis Lifeline was established as the national three-digit dialing code for mental health crises in the US.

Question 2

Which intervention is most appropriate when a client in crisis is hyperventilating and experiencing panic?

Accepted Answer

Guided diaphragmatic breathing exercises

Answer

Diaphragmatic breathing activates the parasympathetic nervous system, directly counteracting the physiological panic response.

Question 3

In the context of trauma-informed crisis care, 'universal precautions' means:

Accepted Answer

Assuming every client may have a trauma history

Answer

Universal precautions in trauma-informed care means treating every client as if they may have experienced trauma, regardless of presenting issue.

Question 4

A client experiencing command hallucinations to harm others requires the case manager to:

Accepted Answer

Assess for danger to others and consider duty to warn obligations

Answer

Command hallucinations with violent content require immediate danger assessment and may trigger duty-to-warn legal obligations.

Question 5

Which stage of the Roberts Seven-Stage Crisis Intervention Model comes immediately after establishing rapport?

Accepted Answer

Identifying the major problem

Answer

In Roberts' model, after establishing rapport (Stage 2), the case manager identifies the major problem or precipitating event (Stage 3).

(CBHCM) Certified Behavioral Health Case Manager Practice Test

(CBHCM) Certified Behavioral Health Case Manager Practice Test

CBHCM Crisis Intervention Strategies 3