CBHCM Coordination, Linkage, and Monitoring 2

Question 1

A case manager notices a client has missed three consecutive medication management appointments. What is the MOST appropriate first step?

Accepted Answer

Contact the client to identify barriers to attendance

Answer

Proactive outreach to identify and address barriers is the first step in supporting treatment adherence.

Question 2

Which tool is MOST useful for visually mapping a client's support network and service connections?

Accepted Answer

Ecomap

Answer

An ecomap illustrates the client's relationships with external systems, resources, and social supports.

Question 3

A client with co-occurring substance use and mental health disorders is being linked to services. What coordination approach is BEST?

Accepted Answer

Coordinate integrated dual-diagnosis treatment simultaneously

Answer

Integrated dual-diagnosis treatment addresses both conditions concurrently for improved outcomes.

Question 4

During monitoring, a case manager identifies that a client's housing placement is deteriorating. What is the NEXT action?

Accepted Answer

Immediately convene a care team meeting to problem-solve

Answer

Emerging housing instability requires prompt care team problem-solving to prevent crisis and loss of housing.

Question 5

Which of the following BEST describes the role of a case manager during the linkage phase?

Accepted Answer

Facilitating warm handoffs and confirming service enrollment

Answer

Linkage involves actively connecting clients to services, including warm handoffs to ensure actual enrollment.

(CBHCM) Certified Behavioral Health Case Manager Practice Test