CBHCM - Certified Behavioral Health Case Manager Service Planning and Development Questions and Answers

Question 1

Which of the following is the BEST example of a SMART goal in a behavioral health service plan?

Accepted Answer

The client will attend group therapy once a week and report one learned coping skill to the case manager weekly for the next two months.

Answer

A SMART goal is Specific, Measurable, Attainable, Relevant, and Time-bound. The correct answer provides specific actions (attend group therapy, report a skill), is measurable (once a week), attainable, relevant to managing anxiety, and has a clear timeframe (for the next two months). The other options are too vague and lack one or more of the SMART components.

Question 2

A case manager is developing a service plan for a new client. The most critical first step in this process, grounded in a person-centered approach, is to:

Accepted Answer

Identify and prioritize the client's own stated goals and aspirations.

Answer

Person-centered planning is a core principle in behavioral health case management. This approach requires the planning process to be directed by the individual receiving services. Therefore, the most critical first step is to collaboratively identify the client's own goals, preferences, and what they want to achieve, which then guides the entire service plan.

Question 3

During the service planning and development phase, the case manager's primary role is to act as a:

Accepted Answer

Facilitator who coordinates and collaborates with the client and service providers.

Answer

The case manager's role in service planning is to facilitate a collaborative process. This involves assessing needs, identifying goals with the client, and coordinating with various providers and resources to create a comprehensive plan that meets the client's needs.

Question 4

A client has been working on their service plan for three months. During a review meeting, the case manager notes the client has successfully met two major goals but is struggling with a third. What is the most appropriate next step?

Accepted Answer

Revise the plan, breaking down the challenging goal into smaller, more manageable objectives and exploring different interventions.

Answer

Service plans are dynamic, 'living' documents that should be regularly reviewed and updated based on the client's progress and changing needs. When a client is struggling, the case manager should work collaboratively with them to revise the plan, adjust objectives, and identify different strategies or interventions to overcome barriers.

Question 5

Which of the following is NOT a required component of a formal behavioral health service plan?

Accepted Answer

A detailed daily schedule for the client to follow.

Answer

A service plan outlines goals, objectives, strengths, and necessary interventions. While it provides structure, it does not typically dictate a rigid, detailed daily schedule. The plan should empower the client and allow for flexibility in their daily life while working towards their goals.

(CBHCM) Certified Behavioral Health Case Manager Practice Test

(CBHCM) Certified Behavioral Health Case Manager Practice Test

CBHCM - Certified Behavioral Health Case Manager Service Planning and Development Questions and Answers