Capital One Assessment Test Ethics and Conduct 3

Question 1

A friend outside the company asks you about a Capital One product launch they heard rumors about. How should you respond?

Accepted Answer

Decline to discuss any non-public company information

Answer

Non-public company information, including unreleased products, must be protected regardless of how the request is framed.

Question 2

You witness a coworker taking home printed customer data for what they claim is a work-from-home project. What should you do?

Accepted Answer

Report the incident to information security

Answer

Removing physical customer data from the office is a serious data security violation that must be reported immediately.

Question 3

You are reviewing a loan application and realize the applicant is your neighbor. What is the ethical requirement?

Accepted Answer

Recuse yourself and disclose the relationship

Answer

Personal relationships with applicants create a conflict of interest; recusal and disclosure are required.

Question 4

Your team is under pressure to meet quarterly targets. A supervisor suggests adjusting how metrics are categorized to improve the numbers. What should you do?

Accepted Answer

Raise the concern with compliance or ethics resources

Answer

Reclassifying metrics to inflate results is a form of misrepresentation and should be escalated to compliance.

Question 5

Which of the following best describes Capital One's expectation for employee behavior when no one is watching?

Accepted Answer

Act consistently with company values regardless of observation

Answer

Integrity means consistent ethical behavior whether or not oversight is present.

Capital One Assessment Test Practice Test

Capital One Assessment Test Practice Test

Capital One Assessment Test Ethics and Conduct 3