CAM Technology & Information Management 2

Question 1

A document management system (DMS) primarily helps organizations with:

Accepted Answer

Storing, organizing, retrieving, and controlling access to documents

Answer

A document management system centralizes the storage, organization, version control, and access management of organizational documents.

Question 2

What is the main benefit of implementing role-based access control (RBAC) in an organization's information systems?

Accepted Answer

It ensures users only access information necessary for their job functions

Answer

Role-based access control restricts system access based on a user's role in the organization, ensuring the principle of least privilege and reducing unauthorized access risk.

Question 3

Which project management tool provides a visual timeline showing tasks, durations, and dependencies for a technology implementation project?

Accepted Answer

Gantt chart

Answer

A Gantt chart displays project tasks along a timeline, showing start and end dates, durations, and task dependencies, making it ideal for planning technology implementations.

Question 4

An administrative manager is concerned about employees using personal devices to access company email and data. The policy framework that addresses this is called:

Accepted Answer

Bring Your Own Device (BYOD) Policy

Answer

A BYOD policy governs how employees may use personal devices to access organizational systems, balancing convenience with security requirements.

Question 5

Which metric is most useful for measuring the effectiveness of an organization's help desk or IT support function?

Accepted Answer

Mean time to resolution (MTTR)

Answer

Mean time to resolution (MTTR) measures how quickly support issues are resolved on average, directly reflecting the effectiveness and efficiency of IT support services.

(CAM) Certified Administrative Manager Practice Test

(CAM) Certified Administrative Manager Practice Test

CAM Technology & Information Management 2