California State Jobs Exam Principles of Supervision 2

Question 1

An employee is consistently late. What is the first step in progressive discipline?

Accepted Answer

Verbal counseling and discussion

Answer

Written warning

Answer

Suspension without pay

Answer

Immediate termination

Question 2

Which leadership style is best for an urgent safety emergency?

Accepted Answer

Autocratic/Directive

Answer

Democratic

Answer

Laissez-faire

Answer

Transformational

Question 3

A supervisor delegates a project that fails. Who bears responsibility?

Accepted Answer

Both the supervisor and team member

Answer

Only the team member

Answer

Only the supervisor

Answer

Neither

Question 4

What is the primary purpose of performance evaluations in California state service?

Accepted Answer

To provide feedback, set goals, and support development

Answer

To justify salary increases

Answer

To document for termination

Answer

To rank employees against each other

Question 5

Two equally qualified candidates for an assignment, one is a personal friend. What should the supervisor do?

Accepted Answer

Assign the other to avoid favoritism appearance

Answer

Assign the friend since both qualify

Answer

Flip a coin

Answer

Ask the team to vote

Question 6

Best way to handle a disagreement between two team members?

Accepted Answer

Meet with both to mediate and find resolution

Answer

Ignore it

Answer

Side with the senior employee

Answer

Transfer one employee