Principles of Supervision Flashcards
6 cards from real California State Jobs Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Principles of Supervision flashcards as text
An employee is consistently late. What is the first step in progressive discipline?
Answer: Verbal counseling and discussion
Progressive discipline starts with verbal counseling.
Which leadership style is best for an urgent safety emergency?
Answer: Autocratic/Directive
Emergencies require quick, decisive action. Autocratic style is most effective.
A supervisor delegates a project that fails. Who bears responsibility?
Answer: Both the supervisor and team member
Delegation does not eliminate accountability. Both share responsibility.
What is the primary purpose of performance evaluations in California state service?
Answer: To provide feedback, set goals, and support development
Performance evaluations primarily serve developmental purposes.
Two equally qualified candidates for an assignment, one is a personal friend. What should the supervisor do?
Answer: Assign the other to avoid favoritism appearance
Avoid the appearance of favoritism when qualifications are equal.
Best way to handle a disagreement between two team members?
Answer: Meet with both to mediate and find resolution
Active mediation allows the supervisor to facilitate communication and guide resolution.
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