CAADE Supplement and Reinspection Procedures

Question 1

What is a supplement in the context of automotive damage appraisal?

Accepted Answer

A revised estimate that adds or removes items discovered after the initial appraisal

Answer

A supplement is an addendum to the original estimate that accounts for additional damage or operations identified during the repair process that were not visible at the time of initial inspection.

Question 2

Which of the following is the most common reason a supplement is generated?

Accepted Answer

Hidden or underlying damage is discovered during vehicle disassembly

Answer

Hidden damage not visible during initial inspection is the most common trigger for a supplement, since disassembly often reveals structural or mechanical damage obscured by exterior panels.

Question 3

During a reinspection, an appraiser finds damage that was not on the original estimate. The repair shop claims the damage was pre-existing. What is the appraiser's best course of action?

Accepted Answer

Compare photographs, prior claim history, and physical evidence to make a determination

Answer

Appraisers must use objective evidence such as photos, claim history, and physical inspection findings to determine whether discovered damage is related to the current loss.

Question 4

What does the term 'tear-down' or 'disassembly' refer to in supplement procedures?

Accepted Answer

The controlled removal of components to expose and identify hidden damage

Answer

Tear-down or disassembly is the process by which a repair facility removes exterior or trim components in a controlled manner to allow the appraiser to identify damage not visible during initial inspection.

Question 5

Which party typically initiates the supplement process when additional damage is discovered?

Accepted Answer

The repair facility contacts the insurer or appraiser

Answer

Repair facilities typically initiate the supplement process by contacting the insurance carrier or appraiser when additional damage beyond the original estimate is uncovered during disassembly.

(CAADE) Certified Automotive Appraisal and Damage Estimator Practice Test

(CAADE) Certified Automotive Appraisal and Damage Estimator Practice Test

CAADE Supplement and Reinspection Procedures