Business Phone Systems Security & Compliance

Question 1

Which encryption protocol is specifically designed to secure the audio streams in VoIP calls?

Accepted Answer

SRTP

Answer

SRTP (Secure Real-time Transport Protocol) encrypts the actual audio payload of VoIP calls to prevent eavesdropping.

Question 2

What is toll fraud in the context of business phone systems?

Accepted Answer

Unauthorized use of a phone system to make expensive long-distance calls at the business's expense

Answer

Toll fraud occurs when attackers gain unauthorized access to a business phone system and use it to place expensive calls, leaving the victim with the charges.

Question 3

Which protocol is used to encrypt SIP signaling messages and protect VoIP call setup from interception?

Accepted Answer

TLS

Answer

TLS (Transport Layer Security) encrypts SIP signaling to protect call setup data such as usernames, phone numbers, and routing information.

Question 4

Under HIPAA, what is required when patient health information (PHI) is communicated over a business phone system?

Accepted Answer

Appropriate safeguards must be in place to protect the confidentiality of PHI

Answer

HIPAA requires covered entities to implement appropriate administrative, physical, and technical safeguards to protect PHI in all forms, including verbal phone communications.

Question 5

What is vishing?

Accepted Answer

Voice phishing attacks that use phone calls to trick victims into revealing sensitive information

Answer

Vishing (voice phishing) uses fraudulent phone calls to deceive victims into providing sensitive information such as passwords, account numbers, or Social Security numbers.

Business Phone Systems Practice Test

Business Phone Systems Practice Test

Business Phone Systems Security & Compliance