Business Phone Systems Practice Test
Business Phone Systems Troubleshooting & Maintenance
What is the first step when diagnosing poor VoIP call quality on a business phone system?
Select your answer
A
Run a network test to check latency, jitter, and packet loss between the phone and the SIP server
B
Replace the IP phone hardware immediately
C
Contact the internet service provider to upgrade bandwidth
D
Restart the entire PBX system
Hint