BMAT Quality Control & Assurance 3

Question 1

Which of the following best describes a 'corrective action' in a quality management system?

Accepted Answer

An action taken to eliminate the cause of a detected nonconformity

Answer

Corrective action addresses the root cause of an existing nonconformity to prevent its recurrence, distinguishing it from preventive action.

Question 2

The process capability index Cpk measures:

Accepted Answer

How well a process fits within specification limits relative to its mean

Answer

Cpk accounts for process centering by measuring how far the process mean is from the nearest specification limit relative to process variation.

Question 3

In Six Sigma, the DMAIC methodology stands for Define, Measure, Analyze, Improve, and:

Accepted Answer

Control

Answer

The final phase, Control, ensures that improvements are sustained over time through monitoring plans, control charts, and updated procedures.

Question 4

A supplier sends a batch of parts that fails incoming inspection. The quality team should first:

Accepted Answer

Quarantine the batch and initiate a nonconformance report

Answer

Quarantining the batch prevents nonconforming parts from entering production while a nonconformance report initiates formal disposition and root cause investigation.

Question 5

Which quality cost category includes expenses such as scrap, rework, and warranty repairs?

Accepted Answer

Failure costs

Answer

Failure costs (both internal and external) result from defects, including scrap and rework found before delivery and warranty claims found after delivery.

BMAT - Assessment Practice Test

BMAT - Assessment Practice Test

BMAT Quality Control & Assurance 3