aPHR Performance Management 3

Question 1

In a 360-degree feedback system, which group typically provides input on an employee's performance?

Accepted Answer

Peers, subordinates, supervisors, and sometimes customers

Answer

360-degree feedback gathers input from multiple sources surrounding the employee, including peers, direct reports, supervisors, and sometimes external stakeholders.

Question 2

What is the term for the tendency of a supervisor to rate an employee higher than deserved because of a recent positive event?

Accepted Answer

Recency bias

Answer

Recency bias occurs when a rater's evaluation is disproportionately influenced by the most recent performance events rather than the entire review period.

Question 3

Which approach to performance management focuses on continuous feedback and coaching rather than annual reviews?

Accepted Answer

Continuous performance management

Answer

Continuous performance management replaces or supplements annual reviews with ongoing check-ins, real-time feedback, and regular goal adjustments.

Question 4

An organization uses a forced distribution system where 10% of employees must be rated 'top performers' and 10% must be rated 'low performers.' A major criticism of this system is that:

Accepted Answer

It can damage morale and teamwork by creating artificial competition

Answer

Forced distribution is criticized for mandating that a percentage of employees receive low ratings even when an entire team performs well, harming collaboration.

Question 5

When setting performance goals under the SMART framework, what does the 'T' represent?

Accepted Answer

Time-bound

Answer

In the SMART framework, 'T' stands for time-bound, meaning goals should have a clear deadline or timeframe for completion.

aPHR - Associate Professional in Human Resources Practice Test

aPHR - Associate Professional in Human Resources Practice Test

aPHR Performance Management 3