ANM Leadership Skills & Staff Supervision 5

Question 1

An ANM observes a nurse who is highly skilled clinically but dismissive of unlicensed assistive personnel (UAP). The BEST intervention is to:

Accepted Answer

Address the behavior privately and explain the impact on team function and patient care

Answer

Disrespectful behavior toward any team member harms collaboration and patient safety and must be addressed directly and promptly.

Question 2

Which scheduling model has been associated with improved nurse satisfaction and reduced burnout in the literature?

Accepted Answer

Self-scheduling within defined unit parameters

Answer

Self-scheduling gives nurses control over their work-life balance, which is consistently linked to higher job satisfaction and retention.

Question 3

A staff nurse approaches the ANM claiming a peer is taking credit for her ideas in team meetings. This BEST exemplifies which type of workplace conflict?

Accepted Answer

Interpersonal conflict

Answer

Interpersonal conflict involves tension between two individuals, often around issues of fairness, respect, or communication.

Question 4

When using the SBAR communication framework, what is the purpose of the 'Background' component?

Accepted Answer

Provide relevant patient history and context

Answer

Background provides the receiver with relevant clinical history so they can understand the full context of the situation.

Question 5

An ANM wants to evaluate the effectiveness of a new onboarding program. Which outcome measure is MOST appropriate?

Accepted Answer

New hire turnover rate at 90 days and one year

Answer

Retention data at 90 days and one year directly measures whether the onboarding program leads to sustained employment, the ultimate program goal.

(ANM) Assistant Nurse Manager Certification Practice Test

(ANM) Assistant Nurse Manager Certification Practice Test

ANM Leadership Skills & Staff Supervision 5