ASQ Certified Quality Engineer (CQE) Flashcards

In Failure Mode and Effects Analysis (FMEA), the Risk Priority Number (RPN) is calculated as:

Answer: Severity × Occurrence × Detection

RPN = Severity × Occurrence × Detection, producing a numerical risk score used to prioritize failure modes for corrective action.

What is the primary purpose of Design of Experiments (DOE)?

Answer: To systematically identify how input factors affect output responses

DOE is a systematic method for studying the simultaneous effects of multiple input variables (factors) on one or more output responses efficiently.

Which quality cost category includes inspection, testing, and quality audits?

Answer: Appraisal costs

Appraisal costs include activities performed to evaluate whether products or services conform to quality requirements, such as inspection, testing, and audits.

ISO 9001 is primarily based on which management principle?

Answer: Process approach to management

ISO 9001 is founded on the process approach, which involves identifying and managing interrelated processes as a system to achieve consistent and predictable results.

What tool is BEST used to systematically explore multiple categories of potential root causes for a quality problem?

Answer: Cause-and-effect (Ishikawa) diagram

The cause-and-effect (Ishikawa/fishbone) diagram organizes potential causes into major categories (such as Man, Machine, Method, Material) to facilitate root cause identification.

In the Plan-Do-Check-Act (PDCA) cycle, what occurs during the 'Check' phase?

Answer: Evaluating actual results against the plan and objectives

During the Check phase, results of the implemented plan are measured and compared against the objectives to determine whether the intervention was effective.

Which technique uses a matrix diagram to translate customer requirements into engineering characteristics?

Answer: Quality Function Deployment (QFD)

Quality Function Deployment (QFD) uses the House of Quality matrix to systematically translate voice-of-the-customer requirements into measurable engineering characteristics.