Alcohol and Drug Counselor Case Management and Referrals Questions and Answers

Question 1

A client is successfully completing a residential treatment program but has no stable housing to return to. What is the case manager's MOST immediate and critical priority?

Accepted Answer

Securing a referral to a sober living environment or transitional housing.

Answer

Stable, safe, and sober housing is a fundamental need and one of the most significant factors in preventing relapse post-treatment. Without this basic need met, other recovery efforts like therapy and job training are far less likely to be effective.

Question 2

Which of the following BEST defines the "advocacy" role of a case manager in addiction services?

Accepted Answer

Speaking, writing, or acting in defense of a client's rights and to secure needed resources.

Answer

Advocacy involves actively working on behalf of the client to overcome systemic barriers, ensure their rights are protected, and help them access necessary services and resources they may otherwise be denied.

Question 3

When making a referral for a client to an outside agency for co-occurring disorder treatment, which of the following is the MOST crucial first step for the counselor to take?

Accepted Answer

Obtain the client's specific, written, and informed consent for the release of information.

Answer

Federal confidentiality laws, specifically 42 CFR Part 2, strictly protect the information of individuals in substance use treatment. Before any identifying information can be shared with an outside entity, the counselor must obtain the client's written and informed consent that specifies what information will be shared, with whom, and for what purpose.

Question 4

A case manager is working with a client who is a single parent and requires childcare services to attend their outpatient treatment sessions. The case manager researches local, low-cost childcare providers and helps the client make the initial contact call. This is an example of which core case management function?

Accepted Answer

Linkage / Service Coordination

Answer

Linkage, also known as service coordination, is the core function that involves actively connecting the client with the agencies, services, or individuals they need to address barriers to treatment and achieve their goals.

Question 5

What is the primary purpose of following up with a client after a referral has been made to an external resource?

Accepted Answer

To verify that the client successfully connected with the resource and to address any new barriers.

Answer

An effective referral does not end with providing information. Follow-up is a critical step to ensure the client was able to access the service, that the service is appropriate for their needs, and to help troubleshoot any problems that may have arisen, thereby ensuring continuity of care.

Alcohol and Drug Counselor Exam Practice Test

Alcohol and Drug Counselor Exam Practice Test

Alcohol and Drug Counselor Case Management and Referrals Questions and Answers