Alcohol and Drug Counselor Case Management and Referrals Questions and Answers

Question 1

A client is successfully completing a residential treatment program but has no stable housing to return to. What is the case manager's MOST immediate and critical priority?

Accepted Answer

Securing a referral to a sober living environment or transitional housing.

Answer

Arranging for vocational training to ensure future employment.

Answer

Scheduling the first month of follow-up therapy appointments.

Answer

Enrolling the client in several local 12-step programs.

Question 2

Which of the following BEST defines the "advocacy" role of a case manager in addiction services?

Accepted Answer

Speaking, writing, or acting in defense of a client's rights and to secure needed resources.

Answer

Providing individual and group psychotherapy to the client.

Answer

Documenting the client's progress in their official treatment record.

Answer

Diagnosing co-occurring mental health disorders through formal assessment.

Question 3

When making a referral for a client to an outside agency for co-occurring disorder treatment, which of the following is the MOST crucial first step for the counselor to take?

Accepted Answer

Obtain the client's specific, written, and informed consent for the release of information.

Answer

Call the agency to schedule the first appointment for the client.

Answer

Send the client's entire treatment record to the new agency to ensure care continuity.

Answer

Verify the client's insurance coverage with the receiving agency.

Question 4

A case manager is working with a client who is a single parent and requires childcare services to attend their outpatient treatment sessions. The case manager researches local, low-cost childcare providers and helps the client make the initial contact call. This is an example of which core case management function?

Accepted Answer

Linkage / Service Coordination

Answer

Monitoring

Answer

Disengagement

Answer

Assessment

Question 5

What is the primary purpose of following up with a client after a referral has been made to an external resource?

Accepted Answer

To verify that the client successfully connected with the resource and to address any new barriers.

Answer

To transfer all legal responsibility for the client to the new provider.

Answer

To close the client's case file at the original agency.

Answer

To ensure the referring counselor receives credit for the successful referral.

Question 6

A client with a substance use disorder also has a severe, untreated dental infection causing chronic pain, which the client identifies as a major trigger for relapse. Which of the following actions by the case manager BEST demonstrates a holistic and effective approach?

Accepted Answer

Referring the client to a community dental clinic that offers low-cost services.

Answer

Telling the client to focus only on their addiction first, as that is the primary issue.

Answer

Increasing the frequency of counseling sessions to discuss the pain as a trigger.

Answer

Suggesting over-the-counter pain medication as a temporary solution.