A client who is a professional editor resists your instructional approach, insisting their old workflow is superior. How should an ACI handle this?
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A
Insist they follow the curriculum exactly as designed
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B
Acknowledge their experience, validate their current workflow, and show how the new approach solves a specific limitation they face
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C
Skip the contested topics and move to unrelated material
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D
Report the difficulty to your training manager and let them handle the client