ACC Managing Progress and Accountability 3

Question 1

A client says, 'I just couldn't find the time to do what we agreed.' What is the most ACC-aligned response?

Accepted Answer

Explore what got in the way and what that reveals about the client's priorities or beliefs

Answer

Exploring what prevented follow-through uncovers valuable information about competing priorities, beliefs, or obstacles that can become powerful coaching material.

Question 2

A client wants to shift the entire focus of coaching halfway through the engagement. How should an ACC coach respond?

Accepted Answer

Explore the client's reasons for the shift and collaboratively update the coaching agreement if appropriate

Answer

Exploring the client's motivations for the shift respects autonomy while ensuring the new direction is intentional and aligned with the client's deeper goals.

Question 3

What is the ACC coach's primary role in designing action steps with a client?

Accepted Answer

To facilitate the client in identifying actions that align with their own goals and values

Answer

The coach facilitates rather than prescribes, helping clients discover actions that feel authentic and self-directed, which creates greater commitment and follow-through.

Question 4

How frequently should a coach formally review a client's stated goals during an engagement?

Accepted Answer

Periodically and whenever significant shifts in the client's circumstances or direction occur

Answer

Regular yet flexible goal review ensures the coaching remains relevant and aligned with the client's evolving needs while avoiding rigid, time-based structures.

Question 5

In coaching, what makes a client's commitment most likely to lead to actual follow-through?

Accepted Answer

When the commitment comes from the client's own intrinsic motivation and values

Answer

Commitments grounded in intrinsic motivation and the client's personal values are most likely to result in sustained action and genuine follow-through.

(ACC) Associate Certified Coach Practice Test

(ACC) Associate Certified Coach Practice Test

ACC Managing Progress and Accountability 3