ACC Communicating Effectively

Question 1

What is the key component of effective communication in coaching?

Accepted Answer

Listening actively to the client.

Answer

Giving advice right away.

Answer

Talking more than listening.

Answer

Focusing on the coach’s perspective.

Question 2

Why is nonverbal communication important in coaching?

Accepted Answer

Answer

It is not as important as verbal communication.

Answer

It helps the coach understand non-verbal cues.

Answer

It has no impact on the coaching relationship.

Answer

It is only important when the client is upset.

Question 3

How does questioning contribute to effective communication in coaching?

Accepted Answer

Answer

It allows the coach to dominate the conversation.

Answer

It helps the client reflect on their thoughts.

Answer

It is only used when there is a misunderstanding.

Answer

It is not necessary for effective coaching.

Question 4

What role does empathy play in coaching conversations?

Accepted Answer

Answer

Empathy is not important in coaching.

Answer

Empathy helps build trust and connection.

Answer

Empathy can hinder the coaching process.

Answer

Empathy is only important in conflict situations.

Question 5

How can a coach build rapport with a client?

Accepted Answer

Answer

By using technical jargon to demonstrate expertise.

Answer

By showing interest and respect for the client.

Answer

By dominating the conversation.

Answer

By keeping a strict formal distance.

Question 6

What is reflective listening in coaching?

Accepted Answer

Answer

Only repeating the client’s words verbatim.

Answer

Ignoring the client’s emotional state.

Answer

Summarizing or paraphrasing to ensure understanding.

Answer

Asking follow-up questions immediately.

Question 7

How can a coach manage distractions during a coaching session?

Accepted Answer

Answer

By ignoring any distractions.

Answer

By allowing distractions to take priority.

Answer

By acknowledging and minimizing distractions.

Answer

By focusing only on the coach’s goals.

Question 8

What is the purpose of setting goals in coaching?

Accepted Answer

Answer

To control the client’s behavior.

Answer

To provide a structure for the coaching sessions.

Answer

To measure the client’s success.

Answer

To dominate the conversation.

Question 9

How can a coach effectively provide feedback?

Accepted Answer

Answer

By being overly critical.

Answer

By providing vague suggestions.

Answer

By offering clear, actionable feedback.

Answer

By avoiding feedback altogether.