ACC Communication and Person-Centered Care 3

Question 1

Which nonverbal communication channel carries the most weight when interacting with a person in late-stage Alzheimer's?

Accepted Answer

Touch, tone of voice, and facial expression

Answer

As verbal comprehension declines, nonverbal cues — warmth in touch, a calm voice, and a gentle expression — remain meaningful.

Question 2

Life history books and reminiscence materials are used in person-centered care primarily to:

Accepted Answer

Provide staff with topics for meaningful conversation and connection

Answer

Life history tools give caregivers a foundation for personalized, meaningful conversations that affirm identity.

Question 3

A person with Alzheimer's refuses to take a bath. The most person-centered strategy is to:

Accepted Answer

Explore preferred bathing time, temperature, and routine from the person's past

Answer

Adapting the bathing routine to the person's lifelong preferences and sensory sensitivities reduces resistance.

Question 4

When a person with Alzheimer's accuses a caregiver of stealing, the caregiver should first:

Accepted Answer

Respond calmly, help search for the missing item, and avoid defensiveness

Answer

Staying calm, helping to search, and not taking accusations personally defuses the situation and preserves trust.

Question 5

Eye contact during communication with a person who has Alzheimer's should be:

Accepted Answer

Maintained at eye level to convey respect and attention

Answer

Getting to eye level and maintaining gentle eye contact signals presence and helps the person focus on the interaction.

(ACC) Alzheimers Caregiver Certification Practice Test