ACC Communication and Emotional Support 2

Question 1

When a person with Alzheimer's uses the wrong word but the caregiver understands the meaning, the best response is to:

Accepted Answer

Respond to the intended meaning without correcting

Answer

Responding to meaning rather than correcting word errors reduces frustration and keeps conversation flowing naturally.

Question 2

A resident with mid-stage Alzheimer's becomes agitated each afternoon. The most effective communication strategy is to:

Accepted Answer

Identify triggers and use calming, consistent language beforehand

Answer

Recognizing patterns of agitation and proactively using calming communication can prevent or reduce sundowning behaviors.

Question 3

Which technique best supports a person with Alzheimer's who is having difficulty finding words?

Accepted Answer

Offer a word choice: 'Do you mean the cup or the plate?'

Answer

Offering limited word choices reduces cognitive load while preserving the person's sense of agency in the conversation.

Question 4

When a person with Alzheimer's repeatedly tells the same story, the caregiver should:

Accepted Answer

Listen attentively each time as if hearing it for the first time

Answer

Listening respectfully each time validates the person's emotions and prevents the embarrassment of being corrected.

Question 5

Which type of question is MOST effective when communicating with someone in advanced Alzheimer's?

Accepted Answer

Yes/no or simple choice questions

Answer

Simple yes/no or binary-choice questions reduce cognitive demand and allow the person to participate in conversation.

(ACC) Alzheimers Caregiver Certification Practice Test