ACC ACC Questioning Techniques & Active Listening 2

Question 1

What does 'reflecting back' in a coaching conversation accomplish?

Accepted Answer

It helps the client hear their own words and deepen self-awareness

Answer

Reflecting back the client's language helps them hear themselves, often surfacing insights they hadn't consciously recognized.

Question 2

A client keeps using the word 'stuck.' An ICF-aligned coach would MOST likely:

Accepted Answer

Ask the client what 'stuck' means to them

Answer

Exploring the client's own metaphors and language uncovers personal meaning that generic advice would miss.

Question 3

Which approach BEST demonstrates the ICF competency of 'evoking awareness' through questions?

Accepted Answer

Asking questions that challenge assumptions and invite new perspectives

Answer

Evoking awareness means helping clients see their situation differently through inquiry, not advice or analysis.

Question 4

When a client gives a long, rambling answer, the most effective coaching move is to:

Accepted Answer

Listen for the core theme and reflect it back succinctly

Answer

Distilling a long response to its essence helps the client focus on what matters most without the coach imposing direction.

Question 5

Asking 'What would it mean for you if you achieved that?' is an example of:

Accepted Answer

A values-clarifying question

Answer

Values-clarifying questions connect goals to deeper personal meaning, strengthening client motivation and commitment.

(ACC) Associate Certified Coach Practice Test