WPM Program Administration & Leadership 3

Question 1

What is the main benefit of a written policies and procedures manual?

Accepted Answer

Consistency and clarity in daily operations

Answer

Written policies standardize practice and give staff a clear reference.

Question 2

In a SWOT analysis, which item is an external factor?

Accepted Answer

Opportunities

Answer

Opportunities and threats are external; strengths and weaknesses are internal.

Question 3

A program is over budget by mid-year. What should an administrator do first?

Accepted Answer

Review expenditures to identify variances and causes

Answer

Variance analysis identifies where and why spending exceeded plan.

Question 4

Which best describes transformational leadership?

Accepted Answer

Inspiring staff toward a shared vision and growth

Answer

Transformational leaders motivate through vision and development.

Question 5

Why is confidentiality of participant records important in program administration?

Accepted Answer

It protects privacy and meets legal and ethical obligations

Answer

Safeguarding records protects participants and ensures compliance.

WPM - Reading Test Practice Test