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WorkKeys Interpreting Workplace Graphics Questions and Answers 3 Flashcards

6 cards from real WorkKeys practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A double bar graph shows employee satisfaction: 2024 = 72 points, 2025 = 79 points. What is the point increase?

    Answer: 7 points

    79 - 72 = 7 point increase.

  2. A heatmap shows call center traffic: highest hour = 450 calls, lowest = 80 calls. What is the range?

    Answer: 370

    450 - 80 = 370 calls.

  3. Technician B is at 60% capacity. Each week = 40 hours at 100%. How many free hours does Technician B have per week?

    Answer: 16 hours

    Free: 40% × 40 hours = 16 hours.

  4. A KPI dashboard: 87% on-time, 10% delayed, 3% failed. Out of 500 deliveries, how many were delayed?

    Answer: 50

    500 × 0.10 = 50 delayed.

  5. A training matrix shows 5 employees, 4 skills. 3 employees are fully competent. What percentage are fully competent?

    Answer: 60%

    3 ÷ 5 = 60%.

  6. Quarterly revenue: Q1=$80,000, Q2=$95,000, Q3=$88,000, Q4=$102,000. What is the average quarterly revenue?

    Answer: $91,250

    Total: $365,000 ÷ 4 = $91,250.