WorkKeys Locating Information 2 — Questions and Answers
Question 1: A product catalog is organized alphabetically. To find "Hydraulic Coupler," which section do you use?
- Section C
- Section G
- Section H (Correct answer)
- Section I
Correct answer: Section H
"Hydraulic Coupler" starts with H, so it is in the H section.
Question 2: A Safety Data Sheet (SDS) has 16 sections. Where would you find information about safe storage conditions?
- Section 4
- Section 6
- Section 7 (Correct answer)
- Section 9
Correct answer: Section 7
Per GHS/OSHA SDS format, Section 7 covers Handling and Storage.
Question 3: "Disciplinary Procedures" is on page 47 and "Grievance Policy" is on page 53. You are on page 44. Which section comes next?
- Grievance Policy
- Disciplinary Procedures (Correct answer)
- Both are on the same page
- Another section comes first
Correct answer: Disciplinary Procedures
Page 44 → next is page 47 (Disciplinary Procedures), then page 53 (Grievance Policy).
Question 4: A cross-reference index shows 4520-B is compatible with substitute 3110-A. If 4520-B is out of stock, which part is ordered?
- 4520-C
- 3110-A (Correct answer)
- 3110-B
- 4521-B
Correct answer: 3110-A
The cross-reference explicitly lists 3110-A as the compatible substitute.
Question 5: Shifts: Day = 6 AM–2 PM, Evening = 2 PM–10 PM, Night = 10 PM–6 AM. An employee clocking in at 9:45 PM is on which shift?
- Day shift
- Evening shift (Correct answer)
- Night shift
- Split shift
Correct answer: Evening shift
9:45 PM falls within the Evening shift (2 PM–10 PM). Night starts at 10 PM.
Question 6: Freight rates: Zone 1=$5.00, Zone 2=$7.50, Zone 3=$10.00, Zone 4=$13.50, Zone 5=$17.00. What is the rate for Zone 4?
- $10.00
- $11.50
- $13.50 (Correct answer)
- $17.00
Correct answer: $13.50
Zone 4 = $13.50 per the rate table.
A product catalog is organized alphabetically.
To find "Hydraulic Coupler," which section do you use?