Wise Test Wise Account Security and Fraud 2

Question 1

You receive a text message claiming to be from Wise asking you to verify your account by calling a phone number. What should you do?

Accepted Answer

Ignore the message and log in to Wise directly to check your account

Answer

Wise never asks customers to call third-party numbers; always access your account directly through the official app or website.

Question 2

What is a 'SIM swap' attack and how does it threaten your Wise account?

Accepted Answer

A scam where fraudsters port your phone number to a new SIM to intercept SMS verification codes

Answer

In a SIM swap attack, fraudsters convince your mobile carrier to transfer your number so they can receive your SMS one-time passwords.

Question 3

Wise has flagged an unusual large transfer from your account that you did not authorize. What is the FIRST step you should take?

Accepted Answer

Immediately freeze your card and report the transaction in the Wise app

Answer

Freezing your card stops further unauthorized transactions, and reporting within the app triggers Wise's fraud investigation process.

Question 4

Which of the following is a red flag that a job offer requiring you to use your Wise account may be a money mule scam?

Accepted Answer

The job requires you to receive funds and forward them onward, keeping a commission

Answer

Receiving money and forwarding it on is the hallmark of a money mule scheme, which is illegal regardless of whether you knew it was fraudulent.

Question 5

What does Wise's 'trusted devices' feature help protect against?

Accepted Answer

Unauthorized logins from devices that have not been previously verified

Answer

Trusted devices require additional verification when a login attempt comes from an unrecognized device, blocking unauthorized access.

Wise Practice Test