Mixed Deck — All VEA Topics Flashcards

Three workers complete a task in 12 days. How many days would it take 4 workers at the same rate?

Answer: 9

Total work = 3 × 12 = 36 worker-days; 36 ÷ 4 = 9 days.

Which conclusion follows logically? Premise 1: If a machine overheats, it shuts down. Premise 2: Machine A has shut down.

Answer: Machine A may have overheated

A shutdown could mean overheating, but other causes are also possible, so 'may have' is the correct inference.

A customer asks you for a service that is not offered by USPS. What should you do?

Answer: Suggest an alternative service that USPS does offer

Providing a helpful alternative keeps the customer informed and may still meet their needs.

Two team members are arguing in the break room, disrupting others. You are not their supervisor. What should you do?

Answer: Calmly let them know the discussion is disruptive, or notify a supervisor

Addressing a workplace disruption calmly or escalating to a supervisor is the professional course of action.

Which word correctly fills the blank: 'The supervisor asked the employee to ______ the report before the meeting.'

Answer: Revise

Revise means to review and correct a document, which is the logical action before a meeting.

What is the most appropriate way to address a conflict with a coworker?

Answer: Speak privately with the coworker to resolve the issue directly

Addressing conflicts privately and directly is the professional approach before escalating to management.

Address A: 2209 Sunset Blvd, Los Angeles CA 90028 | Address B: 2209 Sunset Blvd, Los Angles CA 90028. What type of discrepancy exists?

Answer: Address Only

The city name is misspelled ('Los Angles' vs. 'Los Angeles') while the ZIP code matches, making this an Address Only error.

A box holds 24 items. A pallet holds 16 boxes. How many items are on 5 pallets?

Answer: 1,920

24 × 16 = 384 items per pallet; 384 × 5 = 1,920 items.

Which is an example of effective time management at work?

Answer: Prioritizing tasks by urgency and importance

Prioritizing by urgency and importance ensures critical work is completed on time.

A rule states items over 20 kg require two handlers. An item weighs exactly 20 kg. How many handlers are required?

Answer: One handler

The rule says 'over 20 kg', and exactly 20 kg does not exceed 20 kg, so one handler suffices.

A delivery route covers 312 miles. If the driver averages 52 mph, how long does the route take?

Answer: 6 hours

312 ÷ 52 = 6 hours for the route.

You witness a coworker taking small amounts of office supplies home regularly. What is the best response?

Answer: Report the behavior to a supervisor as it violates company policy

Taking company property without permission is theft regardless of the amount, and should be reported appropriately.

Which word does not belong: reliable, dependable, trustworthy, erratic?

Answer: Erratic

Reliable, dependable, and trustworthy are synonyms for consistency; erratic means unpredictable, the opposite.

Which shape is the odd one out: triangle, square, pentagon, circle, rectangle?

Answer: Circle

A circle has no straight sides or angles, making it unlike all other shapes which are polygons.

You are asked to complete a task using a method you believe is less effective than an alternative you know. What should you do?

Answer: Complete the task as instructed and share your alternative approach with your supervisor afterward

Following instructions while sharing better alternatives through proper channels respects authority and fosters improvement.

A coworker asks you to cover for them by telling the supervisor they were present when they were actually absent. What is the best response?

Answer: Decline and encourage the coworker to speak with the supervisor directly

Covering for an absent coworker involves dishonesty; the best response is to decline and encourage transparency.

Inventory decreased from 850 to 680 units. What is the percent decrease?

Answer: 20%

(850 − 680) / 850 × 100 = 170/850 × 100 = 20% decrease.

During your shift, you notice that a coworker is struggling to lift a heavy package. What should you do?

Answer: Offer to help them lift the package

Offering help promotes teamwork and ensures safety in the workplace by preventing potential injuries.

What comes next in the series: 1, 3, 6, 10, 15, ___?

Answer: 21

Each term adds one more than the previous addition: +2, +3, +4, +5, +6 → 15 + 6 = 21.

Which behavior helps build trust with coworkers and supervisors?

Answer: Consistently following through on commitments

Reliably following through on commitments is the most fundamental way to build trust in a workplace.