Noemi, a junior doctor, is employed on a hospital ward that is unusually crowded today since a staff member is unwell. After lunch, she gets a call from the surgical team informing her that the day's surgeries are running behind schedule. They clarify that she must inform Harrold, the final patient on their list, that his procedure will be postponed until tomorrow and that they will put him first on the list for that day. Harrold's security is unaffected by this. Noemi is aware that Harrold has been quite nervous about the surgery and that this procedure is to remove a tumor. Harold is informed by her that his surgery will not take place today as she has been instructed to do so.
How appropriate are Noemi's subsequent responses in this circumstance? To inform Harrold of the reasons why his surgery has been postponed until tomorrow, ask another medical student on the ward.