TSS Crisis Intervention & De-escalation Questions and Answers Flashcards

Which verbal de-escalation technique involves a practitioner calmly restating what the individual said to demonstrate understanding and reduce emotional intensity?

Answer: Paraphrasing (reflective listening)

Paraphrasing or reflective listening feeds back the person's words in a slightly modified form, signaling understanding and helping to lower arousal.

During a crisis encounter, which non-verbal behavior by a TSS specialist is MOST likely to reduce escalation?

Answer: Positioning yourself at a slight angle at eye level with an open posture

A slight angle at eye level with an open posture is less confrontational and conveys respect, which helps de-escalate heightened emotional states.

When conducting a suicide risk assessment during crisis intervention, the Columbia Suicide Severity Rating Scale (C-SSRS) is used to measure:

Answer: The severity and intensity of suicidal ideation and behavior on a structured scale

The C-SSRS is a validated, structured tool that quantifies the severity of suicidal ideation and tracks suicidal behavior across a spectrum.

A TSS specialist should consider involving emergency services (calling 911) during a crisis when:

Answer: The individual presents imminent danger to themselves or others and cannot be safely managed otherwise

Emergency services are warranted when there is imminent risk that cannot be safely managed through clinical crisis intervention alone.

A trauma-informed crisis response differs from a traditional crisis response primarily in that it:

Answer: Incorporates awareness of how trauma history affects crisis presentation and avoids re-traumatization

Trauma-informed crisis response recognizes trauma's role in current distress, prioritizes safety and choice, and avoids practices that could re-traumatize the individual.

Grounding techniques used during acute crisis stabilization are intended to:

Answer: Help the individual reconnect with the present moment and reduce dissociation or overwhelming emotion

Grounding techniques anchor the individual in the present, counteracting dissociation and emotional flooding common during acute trauma responses.

The Danger Assessment tool (DA), developed by Jacquelyn Campbell, is specifically designed to assess the risk of:

Answer: Femicide (intimate partner homicide) in abusive relationships

The Danger Assessment was developed to evaluate a woman's risk of being killed by an intimate partner, guiding safety planning in domestic violence situations.