TSS Crisis Intervention & De-escalation Questions and Answers Flashcards

What is the primary goal of crisis intervention in trauma-informed care?

Answer: Restore the individual to at least their pre-crisis level of functioning

Crisis intervention aims to stabilize the individual and restore them to at least their pre-crisis level of functioning, not to provide long-term therapy.

Which model of crisis intervention identifies seven stages including assessment, establishing rapport, identifying problems, exploring feelings, generating alternatives, developing an action plan, and follow-up?

Answer: Roberts' Seven-Stage Crisis Intervention Model

Roberts' Seven-Stage Crisis Intervention Model is a widely used framework that outlines seven sequential stages from initial assessment through follow-up.

During a crisis intervention, a TSS practitioner uses open-ended questions, reflects feelings, and avoids interrupting. This set of behaviors is best described as:

Answer: Active listening

Active listening encompasses open-ended questions, reflection of feelings, and non-interruption to build rapport and gather accurate information during crisis.

Critical Incident Stress Management (CISM) is primarily designed to:

Answer: Prevent and mitigate the impact of traumatic stress on responders and survivors

CISM is a comprehensive, multi-component crisis intervention system designed to prevent and mitigate the psychological impact of traumatic stress.

In the ABC model of crisis intervention, 'A' refers to:

Answer: Affect — exploring the individual's emotional state and distress

In the ABC Model, 'A' stands for Achieving contact and Affect, focusing on the individual's emotional experience and establishing initial connection.

A comprehensive safety plan developed during crisis intervention should include all of the following EXCEPT:

Answer: A formal psychiatric diagnosis

Safety plans focus on practical coping strategies, warning signs, and resources; they do not require a formal diagnosis to be effective.

According to Gerald Caplan's crisis theory, a psychological crisis occurs when:

Answer: A person's usual coping mechanisms are insufficient to manage a stressful event

Caplan's theory holds that a crisis arises when customary problem-solving strategies fail to adequately address an overwhelming stressor.