TSA TSA Behavioral Competencies 3

Question 1

You witness a fellow TSA officer using what appears to be excessive physical force on a passenger. What do you do?

Accepted Answer

Intervene to stop the excessive force and immediately report the incident to a supervisor

Answer

Officers have a duty to intervene when witnessing excessive force and must report the incident through proper channels.

Question 2

A passenger presents a pacemaker and says it cannot go through the AIT scanner. What is the correct action?

Accepted Answer

Conduct a thorough physical pat-down as the alternative screening method

Answer

Passengers with implanted medical devices who cannot use the AIT scanner are screened via a physical pat-down.

Question 3

A passenger's ID appears to have an altered photo. What is the appropriate action?

Accepted Answer

Refer the passenger to a supervisor and document the incident

Answer

Suspected fraudulent or altered identification must be escalated to a supervisor and documented per TSA protocols.

Question 4

A child appears to be traveling alone without a guardian at the checkpoint. What should you do?

Accepted Answer

Follow TSA unaccompanied minor procedures and notify a supervisor

Answer

TSA has specific procedures for unaccompanied minors to ensure their safety, including supervisor notification.

Question 5

A carry-on bag alarms on the X-ray belt. What is the correct sequence of actions?

Accepted Answer

Pull the bag aside, inform the passenger, and conduct a physical inspection following TSA procedures

Answer

An alarming bag must be pulled aside and physically inspected following TSA standard operating procedures while keeping the passenger informed.

(TSA) Transportation Security Administration Certified Practice Test