Technology-Enhanced Learning Flashcards

A trainer is designing a virtual role-play exercise for sales training. Which technology best replicates realistic customer interaction practice?

Answer: AI-powered conversation simulators

AI-powered conversation simulators allow learners to practice realistic dialogues with adaptive responses, closely mimicking real customer interactions.

Which action best addresses 'technology anxiety' among older adult learners transitioning to eLearning?

Answer: Provide just-in-time tech tutorials and a low-stakes practice environment before the main course

Just-in-time tutorials and a safe practice environment build confidence and reduce anxiety before learners encounter the actual training content.

A company tracks eLearning data showing high quiz scores but poor on-the-job performance. What does this most likely indicate?

Answer: The training lacks transfer-enabling activities such as practice, coaching, or job aids

A gap between quiz scores and job performance typically signals that training lacked transfer strategies like practice scenarios, coaching, or performance support tools.

What is the primary risk of using a 'one-size-fits-all' eLearning module for a geographically diverse workforce?

Answer: Cultural and contextual misalignment that reduces relevance and engagement for some learners

Generic content may fail to resonate with learners from different cultural contexts, reducing engagement and real-world applicability.

A trainer wants to capture informal learning data from on-the-job performance tasks. Which standard is specifically designed to support this?

Answer: xAPI (Tin Can API)

xAPI was designed to track informal, experiential, and on-the-job learning activities beyond traditional LMS-based courses.

When using video in eLearning, which practice most directly improves accessibility and comprehension for all learners?

Answer: Adding accurate closed captions and a transcript

Accurate closed captions and transcripts make video content accessible to learners who are deaf or hard of hearing and support comprehension for all.

A trainer is piloting a new LMS before full enterprise deployment. Which evaluation method provides the most actionable usability data?

Answer: Conducting moderated usability testing with a representative sample of end users

Moderated usability testing with representative users reveals real navigation, comprehension, and interaction issues before full deployment.