Truck Dispatcher TruckDisp Fleet Performance Metrics and KPIs 2

Question 1

A dispatcher notices the fleet's empty miles percentage has climbed to 28%. What does this metric indicate?

Accepted Answer

Trucks are running without cargo 28% of total miles driven

Answer

Empty miles percentage measures the proportion of total miles driven without a paying load, directly impacting revenue per mile.

Question 2

Which KPI best measures how efficiently a fleet uses its available truck capacity on a per-load basis?

Accepted Answer

Load factor (payload utilization)

Answer

Load factor, or payload utilization, compares actual weight or volume hauled to the truck's maximum capacity for each load.

Question 3

A fleet's revenue per truck per week dropped from $4,200 to $3,600. Which factor would a dispatcher investigate FIRST?

Accepted Answer

Increased dwell time at shipper and receiver locations

Answer

Increased dwell time means trucks sit idle longer at facilities, reducing billable miles and revenue per truck per week.

Question 4

What does a Driver Vehicle Inspection Report (DVIR) completion rate KPI help a dispatcher monitor?

Accepted Answer

Compliance with pre-trip and post-trip inspection requirements

Answer

DVIR completion rate tracks whether drivers are completing mandatory pre-trip and post-trip inspections as required by FMCSA regulations.

Question 5

How is the 'fleet utilization rate' typically calculated?

Accepted Answer

Trucks with active loads divided by total available trucks times 100

Answer

Fleet utilization rate is calculated by dividing the number of trucks actively hauling loads by the total number of available trucks, expressed as a percentage.

Truck Dispatcher Practice Test

Truck Dispatcher Practice Test

Truck Dispatcher TruckDisp Fleet Performance Metrics and KPIs 2