Truck Dispatcher Technology Skills 5

Question 1

Which cybersecurity best practice is MOST important for a dispatcher accessing TMS software remotely?

Accepted Answer

Enabling multi-factor authentication (MFA) on the TMS login

Answer

Multi-factor authentication adds a second verification layer beyond a password, significantly reducing the risk of unauthorized TMS access.

Question 2

What is the advantage of using predictive analytics in a TMS for a truck dispatcher?

Accepted Answer

It forecasts delays, capacity needs, and maintenance issues before they occur

Answer

Predictive analytics uses historical and real-time data to anticipate problems like traffic delays, driver availability gaps, or equipment failures before they impact operations.

Question 3

A shipper sends a load tender via EDI 204. What does a dispatcher need to do with this transaction?

Accepted Answer

Review and accept or decline the shipment request in the TMS

Answer

EDI 204 is the Motor Carrier Load Tender transaction; dispatchers review it in the TMS and respond with an EDI 990 to accept or decline the load.

Question 4

Which tool would a dispatcher use to calculate the estimated cost of a haul including fuel, tolls, and driver pay before accepting a load?

Accepted Answer

Load profitability calculator or rate analysis tool

Answer

A load profitability calculator combines fuel cost, tolls, driver pay, and other variable costs to determine whether a load's rate yields an acceptable margin.

Question 5

When a TMS sends an EDI 214 transaction to a customer, what information does it contain?

Accepted Answer

Shipment status updates at key milestones like pickup and delivery

Answer

EDI 214 is the Motor Carrier Shipment Status Message, automatically notifying customers of pickup, in-transit, and delivery events.

Truck Dispatcher Practice Test

Truck Dispatcher Practice Test

Truck Dispatcher Technology Skills 5