Truck Dispatcher Technology Skills 3

Question 1

Which report in a TMS would a dispatcher use to evaluate on-time delivery performance over the past month?

Accepted Answer

On-time delivery (OTD) performance report

Answer

The on-time delivery report aggregates pickup and delivery timestamps against scheduled windows to measure service performance.

Question 2

A carrier uses a cloud-based TMS. What is the key advantage of cloud-based over locally installed software?

Accepted Answer

It can be accessed from any device with internet and updates automatically

Answer

Cloud-based TMS platforms allow remote access from any internet-connected device and receive automatic software updates without manual IT intervention.

Question 3

What does API integration between a TMS and a customer's ordering system allow dispatchers to do?

Accepted Answer

Receive load orders automatically without manual data entry

Answer

API integration passes order data directly from the customer's system into the TMS, eliminating manual entry and reducing errors.

Question 4

A dispatcher notices that the GPS location of a truck has not updated in 45 minutes. What is the MOST likely technical cause?

Accepted Answer

The tracking device lost cellular signal or has a connectivity issue

Answer

GPS ping failures are most commonly caused by poor or lost cellular connectivity in rural or signal-dead areas.

Question 5

Which software feature allows a dispatcher to see ALL active trucks on a single map view in real time?

Accepted Answer

Fleet tracking dashboard

Answer

A fleet tracking dashboard displays the live GPS position of all active vehicles on a map, enabling dispatchers to monitor the entire fleet simultaneously.

Truck Dispatcher Practice Test

Truck Dispatcher Practice Test

Truck Dispatcher Technology Skills 3