Truck Dispatcher Technology Skills 2

Question 1

Which feature in a Transportation Management System (TMS) helps dispatchers automatically match available drivers to open loads?

Accepted Answer

Automated load tendering

Answer

Automated load tendering in a TMS matches available drivers to open loads based on location, hours of service, and equipment type.

Question 2

A dispatcher receives a GPS ping showing a truck has been stationary for 90 minutes at an unexpected location. What is the BEST first step?

Accepted Answer

Contact the driver directly to assess the situation

Answer

Contacting the driver first clarifies whether it is a breakdown, rest stop, or traffic issue before taking further action.

Question 3

What does ELD data primarily help dispatchers verify?

Accepted Answer

Driver hours of service compliance

Answer

ELD data automatically records driving time, on-duty time, and rest periods to ensure Hours of Service compliance.

Question 4

Which communication platform is MOST commonly integrated with TMS software to send real-time load updates to drivers?

Accepted Answer

In-cab messaging via mobile app or Qualcomm unit

Answer

In-cab messaging systems integrated with TMS allow dispatchers to push load updates, directions, and instructions directly to drivers.

Question 5

A dispatcher wants to reduce empty miles between loads. Which technology tool BEST supports this goal?

Accepted Answer

Load board and freight matching platform

Answer

Load boards and freight matching platforms help dispatchers find backhaul loads near a driver's destination to minimize empty miles.

Truck Dispatcher Practice Test