Truck Dispatcher Core Responsibilities 3

Question 1

What does 'deadhead miles' mean in trucking dispatch?

Accepted Answer

Miles driven without a paying load (empty)

Answer

Deadhead miles are unpaid empty miles driven to pick up the next load, which reduce a carrier's profitability.

Question 2

A dispatcher receives two load offers simultaneously. Which factor is LEAST important when deciding which to accept?

Accepted Answer

The color of the customer's logo

Answer

Branding elements like logo color have no operational relevance; dispatchers prioritize profitability, feasibility, and driver availability.

Question 3

Which federal agency's regulations most directly govern the hours a truck driver can work, directly affecting dispatcher planning?

Accepted Answer

FMCSA

Answer

The Federal Motor Carrier Safety Administration (FMCSA) sets Hours of Service (HOS) rules that dispatchers must plan around.

Question 4

A driver calls to say the receiver is closed and refuses the delivery. What is the dispatcher's responsibility?

Accepted Answer

Contact the receiver to resolve the issue, arrange re-delivery or alternate drop, and notify the shipper

Answer

The dispatcher must coordinate between driver, receiver, and shipper to find an authorized resolution to the refused delivery.

Question 5

What is the dispatcher's role regarding a driver's pre-trip inspection?

Accepted Answer

Dispatchers ensure the driver completes the inspection and is aware of any vehicle defects before dispatch

Answer

While drivers perform the physical inspection, dispatchers are responsible for confirming completion and ensuring unsafe vehicles aren't dispatched.

Truck Dispatcher Practice Test