TREC TREC Complaint and Enforcement Process

Question 1

Who may file a complaint against a Texas real estate licensee with TREC?

Accepted Answer

Any member of the public or another licensee

Answer

Only the client who hired the licensee

Answer

Only other licensed real estate agents

Answer

Only the sponsoring broker

Question 2

After a complaint is filed with TREC, what is the first step in the investigation process?

Accepted Answer

TREC staff review the complaint to determine if it alleges a violation within TREC's jurisdiction

Answer

The licensee's license is immediately suspended

Answer

The complainant must attend a mandatory mediation session

Answer

A public hearing is scheduled automatically

Question 3

What is an 'agreed order' in the TREC disciplinary process?

Accepted Answer

A negotiated resolution between TREC and the licensee that does not require a full hearing

Answer

A court order requiring a licensee to appear before a judge

Answer

An order issued by TREC without the licensee's input

Answer

A requirement for the licensee to take additional CE courses only

Question 4

Which of the following violations could result in TREC revoking a real estate license?

Accepted Answer

Misrepresentation, fraud, or misappropriation of client funds

Answer

Filing a CE certificate one day late

Answer

Using an unapproved but truthful advertising slogan

Answer

Failing to respond to an email inquiry within 24 hours

Question 5

A licensee who receives a TREC complaint notice must respond:

Accepted Answer

Within the time specified in the notice, typically in writing

Answer

Only if they choose to contest the allegations

Answer

In person at a TREC office within 10 days

Answer

Through their attorney only

Question 6

What is the role of TREC's Enforcement Division?

Accepted Answer

To investigate complaints and take disciplinary action against licensees who violate the law

Answer

To assist licensees in finding new clients

Answer

To process license renewal applications only

Answer

To provide legal representation for clients in disputes