TMP Project & Service Management 4

Question 1

Which type of project organizational structure gives the project manager the greatest authority over resources?

Accepted Answer

Projectized organization

Answer

In a projectized organization, team members report directly to the project manager who has full authority over resources and project decisions.

Question 2

A telecom company is rolling out fiber to 200 cities and must prioritize which cities to deploy first. Which technique best supports this prioritization decision?

Accepted Answer

Weighted Scoring Model

Answer

A weighted scoring model evaluates and ranks options against multiple weighted criteria, making it ideal for prioritizing deployment locations.

Question 3

What is the key difference between a project and ongoing telecom operations?

Accepted Answer

Projects are temporary with a defined end date; operations are ongoing

Answer

A project is a temporary endeavor with a defined start and end, while operations are continuous, repetitive activities that sustain the business.

Question 4

During telecom service design, which ITIL concept ensures that services are designed with maintainability and reliability in mind from the outset?

Accepted Answer

Design Coordination

Answer

Design Coordination ensures all design activities, processes, and resources are properly planned and coordinated to produce service designs that meet requirements.

Question 5

A project sponsor requests compression of the project schedule without changing scope. Which technique involves adding resources to critical path activities?

Accepted Answer

Schedule crashing

Answer

Crashing involves adding resources (cost) to critical path activities to shorten their duration, compressing the overall schedule.

(TMP) Telecommunications Management Professional Practice Test

(TMP) Telecommunications Management Professional Practice Test

TMP Project & Service Management 4