Legal & Ethical Considerations in Intervention Flashcards

Which document is considered the most reliable form of age identification for alcohol service in the US?

Answer: A government-issued photo ID such as a driver's license or passport

Government-issued photo IDs like driver's licenses and passports are considered the most reliable because they are difficult to forge and include a photo.

A guest becomes verbally aggressive when a server refuses to serve them another drink. What is the ethical response?

Answer: Call security or a manager and remain calm without escalating

The ethical response is to involve security or management while staying calm, as this protects both staff and the guest without escalating the situation.

What is 'vicarious liability' as it applies to an alcohol server's employer?

Answer: The employer's legal responsibility for an employee's negligent alcohol service

Vicarious liability means an employer can be held legally responsible for the negligent acts of their employees committed within the scope of employment.

Which scenario is an example of ethical intervention when a guest appears intoxicated?

Answer: Offering water, food, and arranging a safe ride home

Ethically, a TIPS-trained server should offer food, water, and help arrange safe transportation while stopping alcohol service.

Under TIPS principles, 'reasonable care' in alcohol service means a server should:

Answer: Observe and respond to signs of intoxication before problems escalate

Reasonable care requires servers to proactively monitor guests for signs of intoxication and take action before a serious situation develops.

A patron presents an ID that appears altered. What should a TIPS-trained server do?

Answer: Refuse service and notify a manager to handle the situation

An altered ID should result in refused service and immediate manager notification, as accepting it exposes the establishment to legal liability.

Which statement about 'duty of care' in alcohol service is correct?

Answer: Servers owe a duty of care to both guests and the general public who could be harmed

Servers owe a duty of care not only to the guests they serve but also to third parties who could be harmed by an intoxicated patron.