TICO's Role and Mandate Flashcards
7 cards from real TICO practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 TICO's Role and Mandate flashcards as text
Under which Ontario legislation does TICO derive its authority to regulate the travel industry?
Answer: Travel Industry Act, 2002
TICO administers the Travel Industry Act, 2002, which governs the registration and conduct of Ontario travel agents and wholesalers.
Which of the following best describes TICO's status as a regulatory body?
Answer: A self-funded, delegated administrative authority
TICO is a delegated administrative authority, meaning it operates independently but administers legislation on behalf of the Ontario government and is self-funded through registrant fees.
What is the primary purpose of the Ontario Travel Industry Compensation Fund administered by TICO?
Answer: To reimburse consumers who suffer financial losses due to a registrant's bankruptcy or fraud
The Compensation Fund provides financial protection to Ontario consumers who lose money because a TICO-registered travel agent or wholesaler ceases operations or commits fraud.
A travel agency in Ontario wants to sell vacation packages to the public. What must it do before operating?
Answer: Register with TICO and maintain registration in good standing
All Ontario travel agents and wholesalers who sell travel services to the public must be registered with TICO before they can legally operate.
How does TICO enforce compliance with the Travel Industry Act, 2002?
Answer: Through audits, inspections, investigations, and disciplinary proceedings
TICO enforces compliance through a range of tools including audits, inspections, investigations, and formal disciplinary processes such as hearings.
Which category of travel seller is NOT required to register with TICO?
Answer: An airline selling only its own flights directly to passengers
Airlines selling only their own flights are exempt from TICO registration because they are regulated under federal aviation law, not the provincial Travel Industry Act.
What role does TICO play in consumer education?
Answer: TICO provides resources to help consumers understand their rights when booking travel
Consumer education is a core part of TICO's mandate; TICO publishes resources, guides, and tools to help Ontario travelers understand their rights and make informed decisions.