Invoicing and Conditions Flashcards

Under TICO regulations, when a travel agent collects a deposit from a consumer, what must the invoice clearly indicate?

Answer: The remaining balance due and the final payment deadline

TICO requires invoices to show the balance owing and the date by which the final payment must be made.

A TICO-registered agent books a package tour for a client. Which condition related to fuel surcharges must be disclosed on the invoice or accompanying documentation?

Answer: That fuel surcharges may be added up to departure and the consumer bears that cost

TICO regulations require registrants to disclose that fuel surcharges or other government-imposed fees may be applied after booking.

According to TICO standards, what must an invoice specify regarding a travel supplier's cancellation penalties?

Answer: The specific penalty schedule or a reference directing the consumer to where those terms can be found

Invoices must either state the supplier's cancellation penalty schedule or clearly direct the consumer to the document containing those terms.

If a travel agent issues an invoice and later discovers a pricing error, what is the registrant's obligation under TICO guidelines?

Answer: Notify the consumer promptly and provide a corrected invoice before the consumer pays the balance

Registrants must notify consumers of errors as soon as discovered and issue a corrected invoice, giving the consumer the option to accept or cancel.

Under TICO's consumer protection framework, which statement about supplier-imposed terms and conditions on an invoice is accurate?

Answer: The registrant must ensure the consumer receives and acknowledges the supplier's terms before or at the time of booking

TICO requires that supplier terms and conditions be communicated to the consumer and acknowledged before the contract is finalized.

A consumer's invoice shows a package price in US dollars, but the consumer lives in Ontario. What is the TICO-registered agent's obligation?

Answer: Clearly disclose the currency on the invoice and advise the consumer of the applicable exchange rate or method of conversion

TICO requires clear currency identification on invoices so consumers understand their actual financial obligations.

Which of the following is a TICO requirement concerning the name of the supplier on a travel invoice?

Answer: The full legal name of the travel supplier must appear on the invoice

TICO mandates that the supplier's full legal name be included on the invoice so consumers can identify who is providing their travel services.