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Travel Industry Act, 2002 Flashcards

7 cards from real TICO practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Travel Industry Act, 2002 flashcards as text

  1. Under the Travel Industry Act, 2002, which scenario would result in an automatic revocation of a travel agent's registration?

    Answer: Being convicted of fraud related to travel services

    A conviction for fraud related to travel services can lead to automatic revocation of registration under the Act.

  2. What is the purpose of the Travel Industry Compensation Fund administered under the Travel Industry Act, 2002?

    Answer: To compensate consumers who suffer financial loss due to a registrant's bankruptcy or fraud

    The Compensation Fund protects consumers by reimbursing them for financial losses caused by a registered travel agent's insolvency or fraudulent conduct.

  3. A consumer cancels a trip 48 hours before departure. The travel agent says no refund is available. Under the Travel Industry Act, 2002, what must the agent provide?

    Answer: A written explanation of why no refund is available under the contract terms

    Even when a refund is not owed, the agent must provide a written explanation citing the specific contract terms that apply.

  4. Under the Travel Industry Act, 2002, how long must a registrant retain consumer transaction records?

    Answer: 3 years

    Registrants are required to keep consumer transaction records for a minimum of 3 years.

  5. Which of the following individuals is exempt from registration under the Travel Industry Act, 2002?

    Answer: An airline selling only its own flights directly to consumers

    Airlines and other carriers selling only their own transportation services directly are exempt from registration under the Act.

  6. What must a travel agent disclose to a consumer before finalizing the sale of travel services under the Travel Industry Act, 2002?

    Answer: All known material facts that could affect the consumer's decision to purchase

    Agents have a duty to disclose all material facts — such as known risks, restrictions, or issues — before a consumer commits to a purchase.

  7. Under the Travel Industry Act, 2002, a TICO inspector arrives at a travel agency to conduct an inspection. What is the registrant's obligation?

    Answer: Cooperate fully and provide access to records and premises

    Registrants must cooperate with TICO inspectors and provide full access to their business records and premises upon request.