Ontario Regulation 26/05 Flashcards
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Read the first 6 Ontario Regulation 26/05 flashcards as text
Ontario Regulation 26/05 was made under which Ontario statute?
Answer: The Travel Industry Act, 2002
Ontario Regulation 26/05 is a regulation made under the authority of the Travel Industry Act, 2002 and provides the detailed rules implementing the Act.
Under Ontario Regulation 26/05, what must the balance in a travel agency's designated trust account always equal?
Answer: An amount equal to all client funds received that have not yet been remitted to suppliers or earned as the agent's commission
The trust account must hold all client funds received that have not yet been paid to suppliers or otherwise properly disbursed. The balance must match the outstanding client obligations.
Under Ontario Regulation 26/05, which of the following is a prohibited trade practice for travel registrants?
Answer: Charging an undisclosed fee that was not disclosed before the client made payment
Charging any fee that was not disclosed to the client in writing before payment is a prohibited trade practice under Ontario Regulation 26/05.
Ontario Regulation 26/05 requires a travel agent to have a written booking confirmation with the consumer. When must this document be provided?
Answer: Before or at the time of final payment
Under Ontario Regulation 26/05, the written booking confirmation must be provided to the consumer before or at the time of making final payment.
Under Ontario Regulation 26/05, which records must a travel registrant maintain in their files?
Answer: Written confirmation of all travel services purchased, trust account records, and records of all complaints received
Registrants must maintain comprehensive records including booking confirmations, trust account records, and complaint records for a minimum of seven years.
Under Ontario Regulation 26/05, what disclosure is required regarding travel advisories issued by the Government of Canada?
Answer: Registrants must advise consumers of any applicable travel advisories before the booking is confirmed
Registrants are required under Ontario Regulation 26/05 to advise consumers of applicable Government of Canada travel advisories before the booking is confirmed.