TestNav Support and Training 2

Question 1

A student's TestNav session is unexpectedly closed mid-test. What happens to their responses when they resume?

Accepted Answer

Responses saved up to the last sync point are restored

Answer

All responses are permanently lost

Answer

Only the first section is restored

Answer

The student must restart from the beginning

Question 2

Which TestNav tool allows test coordinators to monitor active test sessions in real time?

Accepted Answer

TestNav Monitor

Answer

TestNav Configuration Manager

Answer

Proctor Cache

Answer

TestNav Central

Question 3

What should a proctor do if a student's device shows a 'No Network Connection' error during a TestNav session?

Accepted Answer

Check if proctor caching is enabled and verify the network connection

Answer

Immediately submit the test on behalf of the student

Answer

Delete and reinstall TestNav on the device

Answer

Have the student skip all remaining questions

Question 4

In TestNav, what is the purpose of the 'Proctor Password'?

Accepted Answer

It allows proctors to unlock a student's test or exit TestNav securely

Answer

It encrypts the test content on the server

Answer

It grants access to the TestNav administrative dashboard

Answer

It resets a student's password if forgotten

Question 5

A teacher needs to provide an accessibility accommodation that enlarges all test content. Which TestNav feature supports this?

Accepted Answer

Zoom/Magnification setting

Answer

Highlighter Tool

Answer

Color Contrast mode

Answer

Answer Masking

Question 6

Which of the following best describes the role of Pearson's TestNav support documentation?

Accepted Answer

It provides step-by-step guidance for setup, troubleshooting, and administration

Answer

It replaces the need for any training for proctors

Answer

It is only accessible to district-level administrators

Answer

It is updated once per year regardless of software changes

Question 7

What is the recommended first step when a student cannot log in to TestNav due to an invalid username or password error?

Accepted Answer

Verify the student's credentials in the test management system

Answer

Reinstall TestNav on the student's device

Answer

Call Pearson technical support immediately

Answer

Have the student try logging in on a different device