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De-escalation Techniques Flashcards

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  1. TCI teaches that de-escalation is most effective when the caregiver first:

    Answer: Establishes an emotional connection with the young person

    Emotional connection through empathy and attunement is the foundation of effective de-escalation in TCI.

  2. Which de-escalation technique involves rephrasing what a young person says to demonstrate understanding?

    Answer: Reflective listening

    Reflective listening involves paraphrasing or reflecting back the young person's words and emotions to show genuine understanding.

  3. A caregiver attempts to de-escalate a young person by explaining why the rule exists. This approach is MOST appropriate:

    Answer: After the young person has calmed and can engage cognitively

    Cognitive explanations are most effective after the young person has de-escalated and can access rational thinking again.

  4. In TCI, the technique of planned ignoring during de-escalation is MOST appropriate for:

    Answer: Minor attention-seeking behavior that does not compromise safety

    Planned ignoring is a targeted tool for attention-seeking behavior that does not pose a safety risk - attending to it would reinforce it.

  5. According to TCI, which of the following is an example of an ineffective de-escalation response?

    Answer: Issuing multiple ultimatums in rapid succession during peak agitation

    Issuing multiple ultimatums during peak agitation escalates power struggles and creates conditions where the young person feels trapped.

  6. In TCI, pacing verbal intervention based on the young person's arousal level means:

    Answer: Using fewer, simpler words with a calmer tone as arousal increases

    As arousal increases, cognitive processing capacity decreases, so TCI recommends simplifying language and slowing delivery.

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  1. rccp.cornell.edu — Eligibility, fees, passing score, score validity, test delivery, exam format, renewal, retake fee, score release · verified Oct 2026
De-escalation Techniques Flashcards — TCI Study Cards with Answers