Tailor Business Practices and Client Relations 2

Question 1

What does OSHA require of tailoring workplaces in the US regarding needle and sharp tool safety?

Accepted Answer

Sharps must be properly stored, disposed of safely, and workstations maintained to prevent puncture injuries

Answer

OSHA standards require that workplaces with sharp hazards provide proper storage, safe disposal containers, and training to prevent injury.

Question 2

What is the professional best practice when quoting alteration prices to a client?

Accepted Answer

Examine the garment before quoting to assess the actual work required

Answer

Inspecting the garment before quoting ensures the price reflects the actual scope of work and prevents costly surprises for both parties.

Question 3

What does the FTC Textile Fiber Products Identification Act require on US garment labels?

Accepted Answer

Fiber content by percentage, country of origin, manufacturer or importer identity, and care instructions

Answer

US law requires garments sold in the US to carry labels disclosing fiber content percentages, country of origin, and the responsible business's identity.

Question 4

What is the standard professional approach when a client is unhappy with an alteration result?

Accepted Answer

Listen to the concern, re-examine the garment, and offer to correct the issue at no charge if the error was the tailor's

Answer

Addressing client concerns professionally and correcting genuine errors at no charge is the standard for maintaining client relationships and reputation.

Question 5

What is 'turnover time' in the context of a tailoring business?

Accepted Answer

The average time from receiving a garment to completing and returning it to the client

Answer

Turnover time measures how efficiently a tailor shop processes work, which directly affects client satisfaction and business reputation.

Tailor Practice Test

Tailor Practice Test

Tailor Business Practices and Client Relations 2