TABC TABC 3 — Questions and Answers
Question 1: If a customer becomes argumentative after you refuse service, what is the best approach?
- Argue back to defend yourself
- Stay calm, be polite, and explain it is the law (Correct answer)
- Serve them to avoid conflict
- Ignore them completely
Correct answer: Stay calm, be polite, and explain it is the law
Remaining calm and citing the law helps de-escalate and keeps you legally protected.
Question 2: What is 'BAC' an abbreviation for?
- Beverage Alcohol Content
- Blood Alcohol Concentration (Correct answer)
- Basic Alcohol Certification
- Bar Attendant Code
Correct answer: Blood Alcohol Concentration
BAC stands for Blood Alcohol Concentration, the measure of alcohol in the bloodstream.
Question 3: Which factor affects how quickly a person becomes intoxicated?
- The color of the drink
- Body weight, food intake, and rate of drinking (Correct answer)
- The brand of alcohol
- The time of day only
Correct answer: Body weight, food intake, and rate of drinking
Body weight, food consumption, and drinking pace all influence intoxication speed.
Question 4: What should you do if you suspect an ID is fake or altered?
- Serve the customer to be safe
- Decline the sale and, if policy allows, notify a manager (Correct answer)
- Confiscate it and keep it as a souvenir
- Assume it is real if it looks close enough
Correct answer: Decline the sale and, if policy allows, notify a manager
If an ID seems fake, refuse the sale and follow your establishment's procedures.
Question 5: Which beverage generally contains roughly the same amount of pure alcohol as a 12 oz beer?
- A 5 oz glass of wine (Correct answer)
- A full bottle of wine
- A pitcher of beer
- A 12 oz glass of liquor
Correct answer: A 5 oz glass of wine
A standard drink is about 12 oz of beer, 5 oz of wine, or 1.5 oz of liquor.
Question 6: Selling alcohol to a minor in Texas can result in what penalty for the seller?
- A warning only
- Fines, jail time, and loss of certification (Correct answer)
- A small tip deduction
- No penalty if the minor lied
Correct answer: Fines, jail time, and loss of certification
Selling to a minor can bring criminal fines, possible jail, and loss of certification.
Question 7: What is the safest way to slow down a customer's drinking?
- Refuse to talk to them
- Offer food and water and pace their service (Correct answer)
- Serve doubles to finish faster
- Remove all bar stools
Correct answer: Offer food and water and pace their service
Offering food and water and slowing service helps reduce intoxication risk.
TABC TABC 3
If a customer becomes argumentative after you refuse service, what is the best approach?