Supervisory Employee Motivation and Engagement Flashcards
6 cards from real Supervisory Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Supervisory Employee Motivation and Engagement flashcards as text
According to Maslow's Hierarchy of Needs, which level must be satisfied before an employee can focus on belonging and teamwork?
Answer: Safety and physiological needs
Safety and physiological needs are foundational; employees cannot focus on social belonging until basic needs are met.
A long-tenured employee appears disengaged but performs adequately. What should a supervisor do?
Answer: Schedule a one-on-one to explore career interests and new challenges
Exploring career interests and offering new challenges can re-engage experienced employees who have outgrown routine tasks.
Which of the following is an example of intrinsic motivation for an employee?
Answer: Feeling personal pride in mastering a new skill
Intrinsic motivation comes from internal satisfaction such as pride, curiosity, or sense of purpose — not external rewards.
A supervisor notices one employee always volunteers for extra projects while another avoids them. What is the most likely explanation?
Answer: Individual employees are motivated by different factors
People are motivated by different needs and values; supervisors must identify what drives each individual employee.
In Herzberg's Two-Factor Theory, which element is considered a 'motivator' that increases job satisfaction?
Answer: Achievement and recognition
Herzberg's motivators — such as achievement, recognition, and responsibility — increase satisfaction and drive performance.
A supervisor publicly recognizes an employee who dislikes the spotlight. What is likely to happen?
Answer: The recognition may embarrass the employee and reduce motivation
Recognition must match individual preferences; public praise can backfire for introverted employees who prefer private acknowledgment.