Leadership and Communication Flashcards
6 cards from real STSC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Leadership and Communication flashcards as text
A construction supervisor demonstrates effective safety leadership by:
Answer: Visibly participating in safety activities and modeling the behaviors expected of workers
Effective safety leaders 'walk the talk' — their visible participation in safety activities communicates that safety is genuinely valued.
Active listening in safety communication means:
Answer: Fully concentrating on the speaker, understanding their message, and responding thoughtfully
Active listening involves genuine engagement with the speaker's message, not just waiting to speak.
A 'safety climate' in an organization primarily refers to:
Answer: Workers' shared perceptions of how much management values safety versus production
Safety climate reflects workers' perceptions of safety priority — whether they believe management genuinely prioritizes safety or merely complies with regulations.
When communicating safety information to a diverse workforce with varying language proficiency, a supervisor should:
Answer: Use visual aids, demonstrations, and interpreters to ensure all workers understand the safety message
Safety communication must overcome language barriers through visual demonstrations, translated materials, and interpreters to ensure all workers understand critical safety information.
The '4:1 ratio' in safety feedback refers to the principle that supervisors should:
Answer: Provide 4 positive safety observations for every 1 corrective intervention
Research shows that positive reinforcement is more effective at changing behavior when it significantly outweighs correction — the 4:1 positive-to-corrective ratio reinforces this.
Pre-construction project safety planning meetings between the owner, general contractor, and subcontractors primarily serve to:
Answer: Align all parties on safety requirements, site rules, hazard controls, and emergency procedures before work begins
Pre-construction safety planning aligns all parties on site-specific safety requirements, interfaces between trades, and emergency protocols before work begins.